Privacy Policy

Privacy Policy

Effective Date: 12/10/2023

This Privacy Policy describes how Fortis Coaching Method ("we," "us," or "our") collects, uses, and discloses personal information when you visit our website fortiscoachingmethod.co.uk ("Website") or use our online fitness coaching services ("Services"). We are committed to protecting your privacy and ensuring the security of your personal information. By accessing our Website or using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us when you sign up for our Services, such as your name, email address, phone number, and billing information. We may also collect additional personal information you voluntarily provide during your use of our Services, such as your fitness goals, health information, and exercise preferences.

1.2 Usage Information

When you visit our Website or use our Services, we may automatically collect certain information about your device, browsing actions, and patterns. This may include your IP address, browser type, operating system, referring URLs, and other information about how you interact with our Website.

2. Use of Information

2.1 Providing and Improving Services

We use the personal information we collect to provide and improve our Services, including tailoring our coaching programs to your specific needs, communicating with you about your progress, and responding to your inquiries or requests.

2.2 Marketing and Promotional Communications

With your consent, we may use your personal information to send you marketing and promotional communications about our Services, special offers, or other relevant information. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.

2.3 Aggregated Data

We may aggregate and anonymise personal information to create statistical or demographic data for various purposes, such as analysing trends, improving our Services, or developing new features. This aggregated data will not identify you personally.

3. Disclosure of Information

3.1 Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our Website and providing our Services. These service providers are contractually obligated to keep your information confidential and use it only for the purposes specified by us.

3.2 Legal Requirements

We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or investigate potential violations of our Terms of Service.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete such information.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our Website. Your continued use of our Website or Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at fortiscoachingmethod@gmail.com.